What Information We Hold and Why
We collect the information you provide when registering — your name, contact details, and the mobile wallet number you use for deposits via bKash, Nagad, or Rocket. When you make a transaction, our payment processor records the wallet reference and amount to verify the transfer and
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credit your account correctly. We also collect device data — your browser type, IP address, and session activity — to detect unusual login patterns and protect your account from unauthorised access. If you contact our support team, we retain the conversation history so we can follow
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up accurately. We do not sell your personal data to third parties. Data shared with payment partners like bKash, Nagad, and Rocket is limited strictly to what is needed to complete your deposit or withdrawal. We retain account data for as long as your account remains
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active and for a period after closure as required by applicable record-keeping obligations. You can request a copy of the data we hold on you, or ask us to correct inaccurate details, at any time through our support channel. Access to our platform and the application
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of this policy both depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.